Privacy Policy
Effective date: 1 September 2025 | Last updated: 11 September 2025
Introduction
SEND Rights Now (“we”, “us”, “our”) operates the website https://www.sendrightsnow.org.uk (“Website”). We respect your privacy and are committed to protecting any personal data you share with us. This policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, and what rights you have.
Data controller
We are the data controller for the personal data collected via this Website. If you have any questions or concerns about this policy or your data, you can contact us by clicking here.
What personal data we collect
We may collect the following personal data:
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Name, email address (if you contact us or subscribe to updates)
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Device/browser/usage data: pages visited, time on site, IP address, browser type, device type (for analytics)
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Information you provide voluntarily: comments, messages, feedback
How we collect data
We collect personal data:
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When you voluntarily provide it (e.g. contact form, subscribing to updates)
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Automatically via analytics tools and cookies
Legal basis for processing
We rely on one or more of these lawful bases under UK data protection law:
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Consent — when you sign up or contact us
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Legitimate interests — to improve the Website, understand how users engage, prevent abuse
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Legal obligation — where required by law
Purposes of using your data
We use personal data to:
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Respond to your messages or enquiries
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Send you updates (only if you have subscribed)
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Analyze how the Website is used and improve it
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Ensure the Website works correctly and securely
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Fulfil any legal or regulatory requirement
Sharing your data
We will not sell your personal data. We may share it with:
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Service providers who help us run the Website (eg hosting, email tools, analytics)
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Law enforcement or regulatory bodies if required by law
We will ensure those third parties handle data securely and follow UK data protection laws.
Cookies & tracking
We use cookies or similar technologies to:
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Collect analytics data to see how people use the Website
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Possibly remember preferences (if relevant)
You can control or disable cookies through your browser settings. Doing so may affect your experience of the Website.
Data retention
We keep your personal data only as long as is necessary for the purpose for which you provided it, or as required by law. Examples:
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Email/contact data: until you unsubscribe or request deletion
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Analytics/usage logs: [e.g. 6-24 months] unless needed longer for legal, audit or security reasons
Your rights
Under UK GDPR & Data Protection Act, you have the right to:
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Access the data we hold about you
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Correct inaccuracies in your data
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Request deletion of your data (“right to be forgotten”) in some cases
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Restrict or object to how we process your data
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Withdraw consent where we rely on it
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Data portability (if applicable)
To exercise these rights, email us at [your email address]. We may ask to verify your identity before fulfilling requests.
Security
We take reasonable technical and organisational steps to safeguard your personal data: secure hosting, limiting access etc. But no internet system or storage method is completely secure; we cannot guarantee absolute security.
Children
The Website is not aimed at children under 16. We do not knowingly collect data from anyone under 16. If we become aware that we have done so unintentionally, we will delete that data as soon as possible.
Changes to this policy
We may update this policy from time to time (e.g. if our practices change or law changes). We will post the new version here with a new “Last updated” date. Please check this page occasionally to stay informed.
Complaints
If you believe we have not handled your data in accordance with this policy or your rights under UK law, please contact us first at [your email address]. If you remain unsatisfied, you have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: https://ico.org.uk
Contact
If you have any questions or want to exercise your data rights, contact us by clicking here.